Asset Operations & Maintenance

Safe, Reliable, Compliant Operations

We pioneered the outsourced Duty Holder concept in 1997. Today we operate 12 assets globally, ensuring their safe, reliable operation while freeing asset owners to focus on strategic priorities, rather than daily operations.

Across the assets we support, our teams find new and sustainable ways to operate, maintain and optimize assets. This ensures they run safely, reliably, and compliantly, with reduced unplanned outages.

Our People Make the Difference

Our people bring decades of real-world experience in the operation and management of energy assets. They have tackled every challenge in the field – from design and inspection, to maintenance, repair and asset life extension and use this experience to provide robust advice and make sound judgements. Our engineers, technicians and project managers think like asset owners, focusing on safety, reliability and long-term value, not short-term fixes. Working collaboratively, they deliver holistic solutions, taking accountability for outcomes, not just deliverables.

Duty Holder – Pioneering a Managed Solution

The 1990s low oil prices led to a wave of asset sales, with major operators divesting what they considered uneconomic and marginal fields to nimble new entrants. To stay profitable and safe in the UK’s highly regulated basis, these new entrants needed capability. In response, we pioneered the Duty Holder (or Outsourced Operator) model – where we manage the asset and Safety Case – while asset owners retain the license and maintain the relationship with the regulator. Today, that model has evolved to take a holistic, field-wide approach incorporating assets, wells and pipelines too. This operating model has been proven – offering customers OPEX savings of up to 20-30%.

We Deliver:

  • Operations and maintenance of onshore and offshore facilities
  • Integrity management, inspection, and assurance 
  • Maintenance planning, scheduling, and optimization
  • Shutdown and turnaround delivery 
  • Production efficiency and performance improvement
  • 24/7 access to shared technical and delivery hubs 
Integrating our support adds value: Our skills and expertise are broad. But it is when we integrate them, taking more responsibility, that we truly turn the dial. Integrating engineering, operations, maintenance, and management, reduces operational risk, improves coordination, and delivers more reliable, value-driven outcomes.

Addressing Performance Challenges

Our performance improvement solutions are designed to improve asset and plant performance by optimizing asset integrity, improving maintenance regimes and enhancing the data that drives them. 

Pre-operations
Using insights from our operated assets, we create optimized maintenance, materials, and integrity programmes to ensure operational readiness and trouble-free start up.

Operations
During operations we reduce expenditure by harnessing insights from our customers’ condition monitoring regimes and applying reliability and risk-centred principles to optimize maintenance and integrity activities.

Late life
We adapt strategies for late life assets, or those approaching decommissioning, maximizing performance by optimizing maintenance, integrity and inventory regimes and ensuring economies of scale.

30%

Our asset management solutions deliver up to 30% reduction in maintenance costs

20%

Our streamlined work execution processes typically deliver a 20% cost saving

200%

Digital tools have enabled us to deliver up to 200% improvement in site productivity  

Our Work

Labor Supply – 24/7 Access to Skills and Support

Our people are invested in your success and are empowered to solve customers’ challenges, quickly and efficiently. This means applying technical know-how and hands-on asset management expertise to make the right decisions when it matters most.

Our experts are ready-to-mobilize and cover all major disciplines: electrical, mechanical, rotating equipment, control and instrumentation, process, operations and maintenance, reliability, verification and marine.

They are deployed through our 24/7 Delivery and Technical Hub. The sharing of resources across our operations ensures customers have access to the right expertise when and where they need it, while keeping costs low for asset owners.

Improved Productivity

We have digitally-enabled our teams and how we work, using proven artificial intelligence solutions to help predict project and equipment health, increase tool time, reduce carbon emissions, and enhance site safety. This has improved worker productivity by up to 200%.

Dynamic Campaign Planning

We limit the number of people at site through our dynamic campaign approach. This benefits safety and drives down costs.

By combining digital technologies, integrated planning, and multi-skilled execution, we deliver ultra-efficient support across our customers’ assets.

Training & Competence

We ensure we have the right people for the right roles, using established frameworks to outline the capabilities needed, mapping, monitoring, and reporting competence by role.

This ensures competence – and regulatory compliance – across customer assets.

Our expert assessors and verifiers have a wealth of experience and industry understanding. They draw on this to analyze baseline competence and to define competence profiles for critical roles.

From here we design and implement roadmaps and training programs that close any gaps in skills, training or compliance.

We use proprietary software, SkillsVX to support the management and assurance of our people on our own operated assets and those where we deliver integrated operations and maintenance solutions.

We are also experienced at using client-owned software solutions.

Emergency Response

We offer 24/7 emergency response support for customers globally, helping to reduce the impact of incidents, protect their people and their assets.

Our virtual emergency response team is online around the clock and supports multiple assets worldwide – onshore and offshore.

This service is complemented by consultancy support, helping asset owners prepare for, respond to, and recover from operational emergencies and critical events.

We Support:

  • 24/7 emergency response teams and crisis management
  • Emergency preparedness assessments and planning
  • Training, drills, and simulation exercises
  • Environmental response and consultancy